Home / Privacy Policy
LegalDRAFT, PENDING LEGAL REVIEW. What we collect through this website, why we collect it, and what you can ask us to do about it. Items shown in square brackets below are unresolved and must be completed, and the tools described must be checked against the site as actually built, before this page is treated as final.
Last updated: [EFFECTIVE DATE]
This policy explains what we collect through this website, why, and what you can do about it. It applies to rocketcleaningsolutions.com [CONFIRM FINAL DOMAIN] and not to any third party site we link to.
Information you give us. When you submit our quote or contact form, we collect your name, phone number, email address, and the facility type you select. If we add optional fields, those may include approximate square footage and a description of your current cleaning situation. When you call or email, we keep what you tell us.
[VERIFY against the form as built. If fields are added or removed, this list changes.]
Information collected automatically. Like most websites, this one records technical information when you visit: IP address, browser type and version, device type, operating system, pages viewed, time on page, and the site or search that referred you.
[VERIFY: confirm which analytics are actually installed before publishing. Do not describe tools that are not running, and do not omit ones that are.]
Cookies and similar technologies. Cookies are small files stored by your browser. This site uses them to keep the site working correctly and, if analytics are installed, to understand how visitors use it. Most browsers let you refuse or delete cookies through their settings. Blocking them may affect how parts of the site behave.
What we do not collect. We do not ask for or knowingly collect payment card numbers, Social Security numbers, or sensitive personal information through this website. Do not send that information through our forms.
We do not sell your personal information. We do not share it with third parties for their own marketing.
We share information only in these situations:
Service providers. Companies that operate this site and our business systems, such as web hosting, email, and any CRM or scheduling software, have access to the information needed to do their work. They are not permitted to use it for anything else.
Professional advisors. Our accountant, insurer or attorney, where relevant.
Legal requirements. Where we are required to disclose information by law, subpoena or court order, or where disclosure is necessary to protect our rights, safety, or the safety of others.
Business transfer. If the business is sold or merged, customer information may transfer as part of it. You would be notified.
Quote requests that do not become clients are kept for [RETENTION PERIOD, e.g. two years], so we can pick up a conversation if you come back to us.
Client records are kept for as long as we work together and afterward as required for tax, insurance and legal purposes, typically [RETENTION PERIOD, e.g. seven years].
[CONFIRM both periods with Paul and with whoever handles the books. State real numbers here.]
We use commercially reasonable measures to protect information, including a secure connection (HTTPS) on this website and access controls on our systems.
No method of transmitting information over the internet is completely secure. We cannot guarantee absolute security, and we would rather say that plainly than imply otherwise.
Colorado residents. The Colorado Privacy Act gives Colorado consumers rights over personal data held by businesses that meet its thresholds, including the right to access, correct, delete, obtain a portable copy, and opt out of targeted advertising, sale, or certain profiling.
[CONFIRM: the CPA applies to controllers meeting volume thresholds. A business of this size may fall below them. Either way we honor requests. Counsel should confirm the framing rather than asserting the statute applies or does not.]
Everyone. Regardless of where you live, you can ask us to:
To make a request, email paul@rocketcleaningsolutions.com or call (719) 314-2400. We will respond within [RESPONSE WINDOW, e.g. 45 days]. We may need to verify your identity first.
There is no charge for a request and we will not treat you differently for making one.
If we send you marketing email, every message includes an unsubscribe link. You can also reply and ask us to stop, or call.
Messages about a job in progress, a proposal you requested, or an existing account are not marketing and will continue while we work together.
[CONFIRM: does Rocket send marketing email at all? If not, simplify this section. If SMS is ever used, this section needs consent language added, since text messaging carries its own rules.]
This site is for business customers and is not directed at children. We do not knowingly collect information from anyone under 16. If you believe a child has given us information, contact us and we will delete it.
Our site links to third parties such as our Facebook page. Once you follow a link, that company's privacy policy applies. We are not responsible for their practices.
We may update this policy. The date at the top changes when we do. If we make a material change to how we handle information, we will make that clear rather than quietly editing the page.
Questions about this policy or about information we hold:
Rocket Cleaning Solutions
[FULL STREET ADDRESS]
Colorado Springs, CO [ZIP]
(719) 314-2400
paul@rocketcleaningsolutions.com
